Contact channels:
- Customer helpline: General information , Incidents with tickets and payments , Alsa Plus , Congratulations , Suggestions , Complaints , Lost and found goods, Invoice request
- Phones (sales, customer service, and incidents 24/7):
(+34) 91 020 7007 (local number with no special charges)
900 81 41 14 (toll-free number, available within Spanish territory)
(+34) 902 42 22 42 (subject to special charges) - facebook.com/alsaautobuses
- x.com/alsa_autobuses
- Postal mail: C/ Josefa Valcárcel, 20, 28027, Madrid
- Points of sale Alsa