How far in advance may I change or cancel a ticket without penalty?

Surcharges for changes or cancellation will depend on the specific conditions of each ticket or rate and how far in advance they are made.

General conditions

When admitted, changes or cancellation may be made up to 2 hours before the scheduled departure time.
Surcharges for changes or cancellation are applied to the baseline rate, taking no special rates, promotions or discounts into account.
Tickets may be changed for the first time, or cancelled, free of charge, if done at least 48 hours before the scheduled departure time.
Alsa Plus customers may change or cancel tickets free of charge up to 2 hours before the scheduled departure time.
No changes may be made to regional tickets for routes in Asturias and Cantabria.

National tickets:

Changes

	With 8 days in advance	Between 7 days and 48 hours in advance	48-24 hours in advance	Less than 24 hours in advance
1st change	Free of charge	5%	10%	20%
From the second change	20%	20%	20%	30%

Cancellation

Cancellation charge	With 8 days in advance	Between 7 days and 48 hours in advance	48-24 hours in advance	Less tahn 24 hours in advance
No prior changes	Free of charge	10%	20%	30%
From the first change (national routes only)	20%	20%	30%	40%

International tickets:

Changes

	With 30 days' notice	Between 7 and 29 days' notice	From 1 to 6 days' notice	From 2h to 1 day' notice
Change fee for international ticket	free	25%	50%	50%

Cancellation

	With 30 days' notice	Between 7 and 29 days' notice	From 1 to 6 days' notice	From 2h to 1 day' notice
Cancellation fee for international ticket	free	25%	50%	75%